Business texting continues to grow in popularity. To provide flexibility in how you send request reminders we have added the ability to send customers a request reminder using SMS.
To send your review request reminders via SMS, simply go to Settings > Feedback Settings. Under Sender Settings choose Send Reminders as SMS. By default based on our prior setting your account will default to send reminders as emails.
You now have more control over the method in which the initial request AND reminders are sent. Learn more about the importance of Business Texting by viewing our webinar with Leaderno's Aaron Weiche.
View the how-to on our SMS Request Reminders User Guide.