We have updated titles and text within the Reputation Scorecard. These changes better reflect the information you find in the various sections.
The titles in the competitive section now say "Relative Ratings" or "Relative Review Volume" because this is the business' review volume relative to competitors. We also denote these metrics are measuring Google reviews against the competition.
We believe this provides more clarity for your agency team using the Reputation Scorecard.
For information on creating a Reputation Scorecard visit the User Guide.